Hitachi 320G hard drive slamming head damage data recovery Darth Technology

Media Information: Hitachi hard drive, capacity: 320GB, Model: HTS5432a7e380

Fault Description:

The hard drive was completely unrecognizable by the system, even after power-on. Based on initial testing and years of experience in data recovery, our engineer determined that the read/write head had suffered damage. To proceed with recovery, a compatible spare drive would be needed to replace the damaged head assembly.

Data Recovery Process:

After discussing with the customer, our data recovery specialist carefully opened the hard drive in a class 100 clean room environment to prevent contamination. The faulty head assembly was replaced with a matching one from a spare drive. Once the hardware was restored, the engineer used a professional data recovery tool to scan and recognize all disk parameters. After confirming the drive was accessible, the data was cloned using a reliable imaging device. The entire process took approximately ten hours, and the recovered data was successfully retrieved without any loss.

Data Recovery Results:

100% of the data was successfully recovered, with no corruption or missing files.

Advice to Customers:

It's crucial to maintain regular backups of important data. In case of hard drive failure, avoid repeatedly powering it on, as this can cause further damage such as scratches on the platters. Always seek assistance from a certified and professional data recovery service to maximize the chances of successful recovery and prevent permanent data loss.

Our team at Darth Data Recovery is dedicated to providing reliable, safe, and efficient solutions for all your data recovery needs. Whether it's a minor issue or a severe failure, we are here to help you restore your valuable information.

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