FAQ: Personal Protection Equipment (PPE)

In our ongoing conversations with clients, we've noticed that certain questions keep coming up regarding PPE purchases. To make things easier, we’ve compiled a list of these frequently asked questions along with detailed responses: --- **Frequently Asked Questions – PPE Buying Guide** **Q: Have you worked with this vendor before?** **A:** As the demand for PPE surged, many distributors quickly jumped into the market without prior experience. Some have faced issues when shipments were held up at customs or found out later that the products weren’t authentic. CustomUSB has more than 15 years of experience in manufacturing and sourcing. We’ve thoroughly vetted our PPE manufacturers to guarantee authenticity and compliance with FDA or CE standards. All certifications are cross-referenced against the FDA database to verify their validity. Additionally, we’ve taken the extra step of becoming a registered FDA company to ensure smooth customs clearance, helping you get your genuine PPE supplies faster. **Q: Are the PPE products I’m about to purchase real?** **A:** Unfortunately, this is something you need to determine yourself. With high demand, some unscrupulous sellers might try to capitalize on the situation by making exaggerated claims about availability and pricing. Always remember the saying, “If it sounds too good to be true, it probably is.” At CustomUSB, we only partner with reputable manufacturers that hold valid FDA and CE certifications. Many of these manufacturers are actively supplying Chinese medical facilities. While some of our products may cost slightly more, we believe the combination of quality assurance and timely delivery makes us highly competitive. If you’d like to review any of our product certifications, just let us know, and we’ll be happy to provide them. **Q: How can I confirm if the FDA certificates I received for my PPE products are legitimate?** **A:** The best way to verify the validity of your FDA certificates is to cross-check them using the official FDA database: [https://www.accessdata.fda.gov](https://www.accessdata.fda.gov). If you can find the manufacturer and product details listed there, you can trust the authenticity of your PPE. If your search doesn’t return any results, it’s best to look for another supplier. **Q: How can I tell if my distributor/supplier is an FDA-registered company, and why does it matter?** **A:** Ask your distributor if they are an FDA-registered company and request their Owner/Operator Number. You can then cross-reference this information in the FDA database: [https://www.accessdata.fda.gov](https://www.accessdata.fda.gov). If the information checks out, you can be confident that your distributor is authorized to import medical supplies and avoid delays or confiscation at customs. If your supplier isn’t registered, it’s advisable to choose one that is. At CustomUSB, we proactively registered with the FDA before launching our PPE offerings. We understand the importance of avoiding delays in delivering essential supplies. You can verify our registration status at [https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfRL/rl.cfm?rid=249303](https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfRL/rl.cfm?rid=249303). **Q: Why does it take longer than a week to receive my PPE products?** **A:** Manufacturers are working around the clock to produce as much PPE as possible. Some plants can churn out hundreds of thousands of units within just 2-3 days. However, despite this rapid production, delays still occur. Without proper certifications, shipments can face further hold-ups. The main bottleneck, though, is the limited availability of air freight services due to travel restrictions from Asia. Currently, 80% of international shipments rely on commercial airlines, which are operating at reduced capacity because of the travel bans. This has extended the total door-to-door delivery time for all PPE products. At CustomUSB, we’re transparent about our lead times and believe it’s crucial to disclose both manufacturing and shipping timelines. While some companies might only highlight the quick manufacturing time (often just 2-3 days), we prefer to give you the full picture. Our door-to-door lead times typically range between 10-20 days, which we consider competitive in the industry. To speed things up, we’re also building inventory in Buffalo Grove, IL, so we can fulfill orders locally within 24 hours for our most popular items. If you have any questions or concerns, don’t hesitate to reach out. You can contact us directly or email us anytime. --- Let us know if you need any more clarification or assistance!

Cleaning Dust

Cleaning dust is mainly used to sweep the dust of objects, and can be used together with the telescopic rod. However, it cannot be used to sweep the ground or water areas. Rinse well after use and keep dry.

1. Fuzzy brush head:

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2. Handle process:

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Cleaning dust is used to sweep the dust of objects. It can be used together with the telescopic rod. Do not use to sweep the floor and water places, clean after use, and keep dry.

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