Ordinary food and beverage outlets often have a lot of customers waiting for ordering and queuing in the restaurant during the peak period of dining, which brings a very bad service experience to customers. The occurrence of this phenomenon may lead to the loss of old customers, and it will also cause new customers not to enter the store.
The catering industry is the industry closest to our daily life. The consumption of the people is relatively concentrated, and the needs of all parties are relatively large. With the rapid development of the mobile Internet, the phenomenon of insufficient staff, slow ordering, and complicated cash collection in the past will be gradually improved and solved. Through the Lease ordering system, traditional food and beverage outlets can also have the opportunity and ability to transform and upgrade to the O2O smart store.
WeChat ordering system is simple and convenient to use. Customers only need to open mobile phone WeChat or Alipay to scan the order and pay.
Catering merchants can quickly and easily build their own WeChat stores through the Lego ordering system and the WeChat take-out system. When customers pay attention to the merchant's WeChat public number or enter the store, they can scan the code or enter the public number to order, order food, browse all the products in WeChat, and place orders online.
In the past, merchants did not have the technology and cost, and could not build their own take-out platform. They could only go online to a third-party take-out platform. Through the music delivery system, the establishment of the take-out platform belongs to the merchants themselves. At the same time of promotion, the merchants are improving their own popularity and establishing their own individual brands. Fans and customers can also master themselves without having to be The tripartite platform is drawn.
What changes can be made to the store after using the Lego ordering system and the WeChat take-out system?
Online (WeChat public order)
The customer enters the merchant's WeChat public number, can order food online, order take-out, can pay online orders, cash on delivery or choose to shop. Merchants can use the WeChat public number to push and display the information, and send the store's new products, discounts, offers and other information to each of the followers' WeChat. Through the strong social functions of WeChat and WeChat, the mutual forwarding, sharing and promotion can effectively bring online traffic to the store, which can be transformed into online or offline customers.
Offline (scan code ordering, scan code payment)
Customers who come to the store to consume, after self-service, sweep the tableware/table card on the business table to order the QR code, enter the order page of the merchant shop, and self-select the desired dishes and services.
After the customer's successful order is submitted, the cashier at the front desk will automatically print the customer's cashier receipt, and the kitchen printer of the kitchen will automatically print the kitchen dispatch ticket. The waiter can hold the cashier's receipt and confirm with the customer the product details, table number, number of people, notes, etc. All the information is clear at a glance.
At present, the music delivery WeChat ordering system supports customers to use WeChat scan code and Alipay scan code to order and pay. Use WeChat scan code to order, that is, enter the WeChat page, when customers submit orders, you can choose WeChat payment, Alipay payment, balance payment, cash payment and other methods. Use Alipay scan code to order, then enter the Alipay page, the same page, the same process, you can choose Alipay payment, cash payment and other methods. A two-dimensional code can get the order and cashier of the store, providing convenience and service for the merchants and customers.
The development of the mobile Internet has brought us tremendous changes. At present, the WeChat ordering system is no longer a strange new thing for the merchants. It can also be said that it is the standard of more and more catering stores. The scanning code ordering and scanning code payment have also become the daily consumption habits of many consumers, which is also the trend and advantage of the rapid development of catering O2O.
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