Master the negotiating work with customers for printing orders

The artist and the customer talked about the price, delivery date and payment terms of the printing order. The negotiation between the US President Clinton and Chinese Premier Zhu Rongji is that the conditions for China's accession to the WTO are of course negotiations. The housewives are bargaining when the market is buying food. Even parents and children decide that the allocation of time for reading and playing is also negotiation. Negotiations are part of our everyday life and are not as serious as we thought. Its essence is that what you want is in the hands of others, and you need to discuss with others.
When two people were fighting for a pomelo at the same time, you suddenly had a stroke and asked the other person what to do with the grapefruit. The answer was to pomelo skin dry to do medicinal herbs, and to eat the fruit of the grapefruit, so the two sides agreed Everyone needs to be happy. When negotiating in any form or any kind of nature, there are ten places to pay attention to:
First, make full preparations to reach your friends. How to prepare?
1. Start with yourself and try to open your mind. Perhaps you can discover valuable and important data and become the key to reaching an agreement.
2. To understand each other's strengths and weaknesses objectively;
3. Test each other to test the feasibility and possibility of their own plan;
4. Face-to-face conversations, ask questions that are easy to ask, and ask questions like how to make people do more business.
5. Carefully listen to each other's answers to understand the real needs of others;
6. Exchange preliminary data with each other and make the other party aware of their intentions.
Second, maintain good interpersonal relationships. Who wants to talk more with people who are less impressed? Interpersonal communication depends on good impressions. Therefore, you must avoid stress and pressure when talking. You don't forget to say hello to people except for official business.
Third, we must have a good idea of ​​what our most ideal conditions are and what our own minimum requirements are. Between the highest and lowest expectations is the scope of negotiable. For example, if the other party asks for price reduction, the rate of reduction by one's own must be set to 5% from the discount to the bottom line, and 75% to 5% is the acceptable negotiation. space.
Fourth, reject the first suggestion. Cheng (C) proposed the first proposal, often the other side's most ideal expectations, a great concession space, saying "no" at the starting point, it is normal, however, is almost an unclear convention of negotiation. If one's own first proposal is rejected, it is not necessary to be suspicious, generous, and encourage the other party to say anti-recommendation and then discuss it too late. Therefore, patience is very important in negotiations. If you do not have patience, you must always remind yourself " The speed will not reach."
Fifth, exchange conditions. To understand what the other party believes is the high value of the conditions, the importance of preparing for work is evident. Then, on the condition that the value of one's own value is low, the condition of high value of the other party will be exchanged, just like grapefruit skin for grapefruit. We must pay attention to avoiding the other party’s intimidation, and if the other party has many requests, it can use its powers to be a shield, saying that it needs to ask the company, or that the other party has just put forward a new plan and it will take time to digest it.
6. Use new data to deal with objections. There was once a photo shoot company asked a wedding company to become their only special store, the wedding company refused to use the customer's need for a number of shops to choose as the reason, but the company washed out to find data, showing more than 90% of customers If the wedding companies do not mind which store to use, then they will start other arrangements.
Seven, conditional concessions. "If I agree to your terms, will you sign an agreement with me?" Former Chinese Premier Zhu Rongji had asked this question when he was negotiating on China's accession to the WTO. He first explained the conditions well, and after conceding, he would not make the concession fail and use different conditions. Adjustments are made to arrive at an agreement. For example, if the buyer asks for a price reduction, the seller can request the buyer to extend the delivery date or purchase the goods before the purchase price or increase the amount of certain amount before the buyer can reduce the price before agreeing to reduce the price.
8. Interim negotiations. Sometimes the other party suddenly steps up the negotiation process and wants to be caught by surprise. Therefore, it is not polite to ask for adjournment of the recession and make another deployment.
Nine, confirm the agreement. When the parties reach an agreement, they must read the contents one by one, and then sign and confirm after the record to prevent misunderstanding or mistakes.
X. Negotiate after confirmation. There may be other small details suddenly presented by either party, so do not mind, in order to enhance the friendship between the two sides, and discuss it with some discussion.