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With the development of network technology and the popularization and application of intelligent mobile terminals, various universities have successively launched mobile campus information projects such as mobile App, QQ public platform and WeChat public platform. As the most popular instant messaging software in the mobile Internet, WeChat is widely used in the construction of college mobile campus. Through the secondary development of the WeChat public number platform, the university will build a campus WeChat mobile application, which can create a better user experience and tap more user value.
Campus One Card is a smart campus project integrating school management, public service and decision support. It leads the efficient and convenient service of smart campus and is an indispensable part of the construction of mobile campus.
Dalian University of Technology Card System was established in 2013. In recent years, with the development of new technologies, it has been upgraded and upgraded. In 2016, the campus card WeChat service platform was built. Users can conduct information exchange and business processing anytime and anywhere by paying attention to the WeChat public account. Realize the mobilization of campus card system applications.
Overall design
The goal of the construction of the card WeChat service platform on the campus of Dalian University of Technology is to integrate the application of recharge, payment and inquiry of the campus card for teachers and students on the WeChat side, which will bring more rich mobile campus function experience to teachers and students, which is convenient for teachers and students. study and life.
system structure
The one-card WeChat service platform needs to interface with the campus card system platform and the off-campus Tencent WeChat public platform to develop various service applications. The main workflow is that WeChat users send inquiry commands or requests to Tencent WeChat public service platform. Tencent WeChat public service platform forwards the message to the card WeChat service platform through the interface, waits for the processing result, and then feeds the processing information back to the WeChat user (see figure 1) The services included are as follows:
1
Binding service
The user pays attention to the public number of the card WeChat service platform and sends a binding service request. After receiving the message, the card WeChat platform determines whether the user has bound the card. If there is no binding, the binding operation is entered, and the school SMS platform interface is called to bind. SMS verification of information.
2
Query service
According to the user query service request, the card WeChat service platform calls the corresponding interface of the card system platform and returns the corresponding message to the public number. The query system interface is called to return the campus card account information; the card conference is called to check the system interface, and the conference check-in information is returned; the public library interface is called to return the information such as books and educational affairs.
3
Recharge
According to the user's recharge or payment request, the card WeChat service platform calls the corresponding interface of the card system platform to carry out related business processing. The bank charge service request is initiated by calling the silver school service interface, wherein the recharge service will call the circle storage interface to recharge the user campus card; the payment service will call the third party payment system interface to charge the user campus card.
functional module
Based on user needs research, combined with the card business logic design function module. Starting from the actual functions of the user card and the functions that can be realized by the WeChat public platform, the functions of the campus card WeChat service platform are composed of six functional modules: message interaction, public information, self-service payment, campus card, notification service and background management. The function module can be subdivided into multiple submodules (see Figure 2).
1
Message interaction
By calling the message sending interface of the WeChat public number, the module can accurately send messages to the designated users and receive user reply messages, including querying balances, consumption records, finding lost cards, card information, and binding five sub-modules of the mobile phone. Users can query campus card balances in real time, consume records, find lost cards and bind related information.
2
Public information
The module is mainly to provide users with various types of school public information services, including conference information, grade information, class information, borrowing information, and locker information. The WeChat service platform integrates data with the public library, and the user can directly query the public data information, and grasp the conference sign-in information, class schedule information, grade information, and borrowing information in real time.
3
Self-service payment
The module is connected to a plurality of third-party payment systems through the card system platform, and can provide timely and accurate services, including network fee recharge, electricity fee recharge, image collection fee, book owed payment, foreign language examination fee, and alumni donation 6 sub-modules. Users can implement self-service payment at any time and anywhere in the school, saving time for self-service or recharge.
4
School card
The module provides users with relevant information and business operations for the use of the campus card, including account information, campus card recharge, pipeline query, billing query, card loss reporting and query missing card. Users can recharge campus cards under this module, learn the details of the flow, and query personalized fun bills and card loss (see Figure 3).
5
Notification service
This module is used to publish and push news, notifications and usage guides, including news push, campus announcements, repair services and service guides. Through the message push center to push news notifications in time, users can view published news, announcements, videos, usage guides, etc. At the same time, for the one-card failure, WeChat can be quickly repaired.
6
Backstage management
This module mainly provides daily management and maintenance functions for the management personnel of the card WeChat service platform, including three sub-modules: system setting, information query and data analysis. Functions implemented by the system include administrator role management, operator management authorization, WeChat service platform function management, notification guide information release, etc.; information query implementation functions include user binding information query and unbinding, user repair information reply and management; Data analysis implementation functions include user binding information statistics, user transaction statistics and reports, system automatic reconciliation, manual reconciliation management, etc. (see Figure 4).
Application characteristics
The campus card WeChat service platform is based on the card system platform. Through the integration and innovation with the smart campus, it makes full use of the existing campus application systems and data resources, and carries out personalized application design. The Dalian WeChat campus has been running more than 20,000 users on the campus of the WeChat platform for more than a year. It covers nearly half of the teachers and students in the school. The number of transactions is 150,000, indicating that its applicability in teachers and students is very high. High, to maximize the service functions of all aspects of the card, to meet the needs of teachers and students, achieved good results, and was recognized by teachers and students.
The specific features are as follows:
1. Public information can be queried at any time. Users can get effective information on campus anytime, anywhere, and better arrange study and life. The integration of various types of public information saves users time to obtain information and accelerates the dissemination of campus information.
2, convenient and fast handling of business. Before the WeChat service platform runs, users need to go to the self-service terminal or go to the service hall to handle the business. When there are many people, they need to wait in line. After the platform is opened, the user can complete the operation on the WeChat end.
3. Personalized customization service. Personalized customization services meet the individual needs of users, providing users with services that suit their needs, such as schedules, grades, books, conferences, water, bills, repairs, etc.
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