Mobile payment brings a new revolution, and “unmanned stores” are coming.

With the popularity of mobile payment, the “no waiter” model for consumers to self-order has been favored by many merchants and entrepreneurs in recent years, but they generally do not cross the “no cashier” to the “unmanned store”. "A key step forward."

Recently, Starbucks said in an open letter to its employees that Starbucks will open a special mobile order payment store in the Seattle headquarters building in the United States. There will be no cashier position in the store to test which payment model is the most Good service for customers.

Judging from the current global trend, the exploration of “unmanned shops” has blossomed on all sides, gradually forming a trend of enthusiasm, and will have a profound impact on the next step of online and offline integration. Here, Fenghuang Wenchuang will observe the current exploration trend and deep problems of “unmanned business”.

"Unmanned store" has penetrated into the vertical field

Today, “unmanned stores” have been favored by retailers in the vertical sector. For example, a former Swedish company called Wheelys said it would establish an “unmanned coffee shop” in Shanghai. Customers first need to install an app on their phone that allows them to access the store. When they enter the store, they simply scan the barcode they want to buy, and when they leave the store, they can pay with a credit card. Maria De La Croix, co-founder and CEO of Wheelys, said: "We believe that unmanned stores should become a common phenomenon in the next 5 to 10 years."

The Wheelys brand was founded in 2014 to make and sell coffee using mobile coffee carts. By the end of 2016, the company has launched more than 550 mobile coffee carts in more than 60 countries around the world.

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