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When the cashier used the POS cash register to collect money, he suddenly found that the cash box that had been used normally could not be opened. The customer was still waiting for the checkout, and there was a long queue behind. At this time, the cashier should not be anxious, try several small cashbox emergency treatment methods summarized by Xiaobian.
(1) A sound will be sent when the cash register cash box pops up at checkout. So we have to make sure that when the cash box fails, it will still sound after the checkout.
(2) If there is a sound:
A: First confirm whether the bottom lever of the POS cash register cash box (the second cash box has a lever) can be opened, or the key can be opened (the third lock can be opened directly with the key) ;
B: If you can't open it, it may be that the cash box handles the locked state. The above are no problem, then confirm the printer cash box port voltage and the cash box need power supply voltage (usually have 12V and 24V points, if the money box mouth supply voltage is not enough may also cause the cash box can not open)
C: Reconfirm whether the paper jam phenomenon causes the POS cash register cash box not to bounce. If there is no problem, it may be caused by insufficient spring force of the cash box or electromagnet problem.
(3) If there is no sound, it may be caused by the cash register cash box interface or the cash box mouth problem. In this case, a change test is required (the printer also needs to confirm whether there is an operation to select the cash box in the driver item).
(1) A sound will be sent when the cash register cash box pops up at checkout. So we have to make sure that when the cash box fails, it will still sound after the checkout.
(2) If there is a sound:
A: First confirm whether the bottom lever of the POS cash register cash box (the second cash box has a lever) can be opened, or the key can be opened (the third lock can be opened directly with the key) ;
B: If you can't open it, it may be that the cash box handles the locked state. The above are no problem, then confirm the printer cash box port voltage and the cash box need power supply voltage (usually have 12V and 24V points, if the money box mouth supply voltage is not enough may also cause the cash box can not open)
C: Reconfirm whether the paper jam phenomenon causes the POS cash register cash box not to bounce. If there is no problem, it may be caused by insufficient spring force of the cash box or electromagnet problem.
(3) If there is no sound, it may be caused by the cash register cash box interface or the cash box mouth problem. In this case, a change test is required (the printer also needs to confirm whether there is an operation to select the cash box in the driver item).
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